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Application Performance Management

Charles Rich

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Top Stories by Charles Rich

APM Technology Needs to Provide More Joy By Cameron Haight So, I've been at my new role for about a month now and I'd like to share with you some observations that I've made with respect to the APM marketplace. In my conversations with many of the leading APM providers, I've seen some improvements in product integration, scale and in some cases, usability, since my earlier foray into this market several years ago. There is some new thinking about the need to support a broader range of users and environments. And in a few cases, some new pricing approaches are being introduced that no longer incorporate disincentives for wanting to use more of the product. However, there's been something missing that candidly I was not able to put my finger on until I came across this article. In essence, the approach that many firms have towards to development of APM technology borde... (more)

Making Big Data into Small Data

It isn’t every day you get to write about Immanuel Kant and Big Data in the same blog post but last week Gartner Analyst Will Cappelli did just that. As you’ll see in his post, “AI and IAM: Will Two-Tier Analytics Become the Norm for IAM?” context is the key. Cappelli addresses Kant’s conclusion that human reasoning is a two-tier process that first involves what is—the contextual lens in which we view our existence—and how the pieces all relate to each other. From this standpoint, we reason and make decisions.   In technology, our view and approach to something like Big Data is im... (more)

Oh No! You’re Leaking!

I have found that with leaks, it doesn’t matter how fast you bail, leaks will still take you down!   Although the kinds of leaks we see in today’s organizations are different than a water leak, a JVM leak can still be just as disastrous.  There are numerous kinds of JVM leaks. Unchecked arrays, Lists, Hash Map Growth Not Closing Java Database Connectivity (JDBC) Prepared Statements, Sockets and File Handles Thread Leaks, Handle Leaks Class Loader Leaks Resources allocated outside JVM, such as JNIs Whether a leak is caused by human carelessness, programming errors or bugs, deali... (more)

Life in the Slow Lane and Buried Under Event Big Data

Sitting in traffic the other day reminded me of a stock trading company that gets millions of system alerts a day.  Millions!!!  Do they all need attention?  Only some?  How can you know without viewing them all?  There is no way to personally handle such an enormous amount of alerts.  To have someone sit and look through millions of messages a day and determine how critical the alert is or the validity of the alert is just impossible. Then, a car went by in the Carpool Lane. It occurred to me, that a business system is much like the carpool lane.  The carpool lane allows vehicle... (more)

Goodbye OpTier

Unusual for a company’s demise, OpTier quietly disappeared without press fanfare or news reports.  According to Gartner Analyst Jonah Kowall, they ceased operations in May 2014. Over the years, we crossed paths with them many times, competing in large deals some of which we won and some we lost.  We both had NY offices, traded employees several times and at one trade show our booths were right next to each other.  However, even though they were a competitor it was sad to learn they were gone. The APM market has been rapidly evolving and customers are expecting more out-of-the-bo... (more)